Show Respect for
Each Other
* meetings should begin and
end on time
* show up on time
* return phone calls and e-mails promptly
* turn off your cell phone!!
Always Assume
Positive Intent
* assume a question is a
question
* don't take things personally
* don't assume code violations are intentional
Plan Meetings,
Develop Agendas
* prepare and communicate an
agenda at least a day in advance
* always give the team the option of contributing to the agenda
* inform the meeting's sponsor if you are unable to attend
Be Open and
Honest
* admit mistakes
* be direct and clear
* speak up if you don't understand
Debate Decisions
Before They Are Made
* give input
* once a decision is made, stop debating and support it
Value Opposing
Opinions
* be flexible
* welcome feedback
* invite devil's advocacy
Trust And Rely
on Team Members
* share information freely
* assume commitments will be kept
* if you can't keep a commitment, say so right away
* honor confidences
* make it your business to know each other's strengths and use them
Actively Listen
to Each Other
* don't interrupt
* provide signals of listening and understanding
* seek help when you don't understand
* offer solutions when you know a better way
Go to the Source
to Resolve Conflict
* don't talk behind people's
backs
* encourage others to go to the source
* don't welcome negative comments about others
Communicate,
Communicate, Communicate!
* put it in writing
* when in doubt, 'over-communicate' vs. 'under-communicate'
Have Fun!
* keep your sense of humor
* make a new pot of coffee if you take the last cup!
